Helping you

The Altro promise – we’re here to help you, from concept to completion of your project, so please don’t hesitate to get in touch!

These are the kind of things we can help you with… 


  • Site visits
  • Altro Samples Express service
  • Project management from start to finish with all stakeholders – we will work with your term contractor and architects to save you time, hassle and money
  • NBS specification writing
  • Information on legislation
  • A range of CPDs and issue based presentations to support decision-making
  • Technical and product literature and detailing diagrams
  • A wide range of case study reference sites and testimonials, plus the opportunity to visit our installations to see your chosen product in situ

During installation

  • On site assistance and quality audit
  • Technical hotline, Service Excellence Manager and local Sales Consultants
  • Contact details for local flooring and walling installers for you to obtain competitive Altro installed prices
  • Efficient delivery from UK distribution outlets


  • Post-installation slip testing and cleaning demonstrations
  • Operations and maintenance packs to meet your CDM requirements
  • Warranties and the Altro Assurance
  • Joint PR and marketing opportunities
  • We ask for your feedback so we can make continuous improvement